Who We Are

Our Story

Geeks is on a mission to make technology simple, secure, and stress-free — for businesses and individuals alike. Founded in 2014, we’ve grown from a local tech support service into a trusted IT partner for 500+ SMBs and have supported over 25,000 individuals across the Middle East.

From quick fixes to full-scale IT transformations, we deliver dependable support, scalable infrastructure, smart cloud solutions, and robust cybersecurity — all under one roof. Whether you’re running a business or managing your home tech, we simplify IT and keep things running smoothly.

We work with growing businesses that need more than just a helpdesk — they need a partner who’s hands-on, accountable, and always thinking ahead. That’s where we shine: solving problems before they escalate and aligning technology with real business outcomes.

Through it all, one thing has stayed the same: We’re still the same people-first team — approachable, committed, and passionate about making IT work better for you.

With Geeks, you don’t just get support — you get a tech partner who’s got your back.

4.7 stars of 948 reviews

Mission

Our mission is to keep IT simple, reliable, and one step ahead — so our clients can work without stress and grow with confidence.

Mission

Vision

Values

Our journey

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2014

GEEKS was born with a bold mission: to make technology effortless. We kicked off by fixing devices and delivering on-demand tech support right to people’s doorsteps—becoming one of the first in the region to offer tech services at the client’s location.

2015

Crossed 2,000+ successful repairs and became the go-to tech team for homes, freelancers, and busy professionals.

2016

Completed 5,000+ repairs and expanded into small business IT — offering on-site support, networking, and system troubleshooting.

2017

Signed our first long-term business IT contract and began delivering structured IT support for SMBs. Grew to 25+ recurring clients.

2018

Launched AMC-style business support, closed 100+ annual IT contracts, and resolved over 50,000 service tickets with enhanced response protocols.

2019

Introduced ticketing systems, RMM tools, and backend automation. Achieved a 93% first-time resolution rate, improving uptime and client satisfaction.

2020

During COVID, we kept clients operational with 150+ cloud migrations, 75+ remote work setups (VPN, M365, backups), all while maintaining a 4.9/5 service rating.

2021

Won our first major IT infrastructure project in Dubai, designing and deploying secure multi-site systems from the ground up.

2022

Formed key partnerships with Microsoft, Acronis, OpenText, KnowBe4, and Keeper, sharpening our edge in modern workplace, cybersecurity, and data protection. Delivered cloud and infra projects across healthcare, logistics, and finance.

2023

Trusted by over 500 SMBs, with service coverage extended to 15+ countries, managing users and endpoints on a global scale. Delivering consistent, high-quality IT support—from routine operations to complex enterprise projects.

2024

Marking a significant expansion of enterprise capabilities, we signed over 10 Managed Services clients in Saudi Arabia and executed our first million-dirham IT project in the Kingdom.

2025

AI is moving fast, automation is everywhere, and security is more complex than ever — but we’re focused on keeping IT clear, secure, and easy for our clients. The year’s still unfolding, and there’s more to come.