Your own customized dashboard gives you access to all the resolved and pending requests, the number of hours left in your package, an inventory of all your IT assets, including all devices and software, as well as stats about the type of IT requests you put in so far. The stats will allow us to understand your bottlenecks and recommend further solutions.
Whether you want to use us to quickly fix a problem, or you’d like us to fully set up your IT workspace, we got your back!
No annual contracts, no commitments, no minimums, no monthly payments
Same-day support at your offices for a standard fee
Immediate support online at any time
predefined packages to align with your business experience
transparent classification of onsite / remote hours
no charges for emergency or after-hours requests
no downtime or business disruption
a single point-of-contact for all your technical needs
a personalized platform to manage your IT assets
|Tech Starter||Tech Essential||Tech Pro|
|Remote Support Hours||6||10||25|
|Dedicated Account Manager||Yes + Platform||Yes + Platform||Yes + Platform|
|Managed IT Assets|
|Discount on Hourly Rate||10%||15%||20%|