Managed IT Support

Our constant monitoring of your business networks and servers through a centralized hub allows us to proactively respond to alerts and prevent tech failures before they arise, ensuring your business experiences 100% continuity and virtually no downtime. As a result, you and your team will become more productive will focus on growing the business.

We will assess your risks and implement a security strategy that will protect your business network against intrusion, malware, viruses, spam, and other hazards so that your employees work without disruption. We also ensure that all your data is safely backed up on cloud and at your workspace. Lastly you can rely on Geeks to train your staff and help you set up your company IT policies.

You get unlimited support from a team of over 30 highly skilled, rigorously trained and certified Geeks across various IT disciplines (PC/MAC, servers, network, security , email and cloud). We equipped our Geeks with unique technology that allows them to do their job better and more efficiently. You can access our IT helpdesk at all times, but if you need a Geek in your office, we will send one at no additional cost.

We provide you with full visibility to your IT workspace through your own personalized IT dashboard. Here you can log requests and queries, monitor all the resolved and pending issues, see all your IT assets (including all devices and software), and follow stats on the type of requests put in so far. It’s never been easier to log a request, get instant IT support and feel in control of your overall IT network.

By constantly monitoring your office PCs, servers, and the overall network, we can identify and manage bottlenecks, potential problems and threats before they arise. i.e. weak Wi-Fi signal, malware threats, device reaching maximum space, low toner etc. This allows us to provide you with active vs reactive support, making it our mission to eliminate downtime.