A Managed IT services platform, with a mission to keep your business operation uninterrupted, making sure you IT workspace is functional at all times.

Gain access to a network of highly skilled and rigorously trained Geeks that are certified in various technologies, and with a unique system that identifies, prevents and manages IT issues before they arise. We manage your entire IT infrastructure and give you the right tools to help you achieve your business objectives.

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Features

Business Continuity and Uptime

Our constant monitoring of your business networks and servers through a centralized hub allows us to proactively respond to alerts and prevent tech failures before they arise, ensuring your business experiences 100% continuity and virtually no downtime. As a result, you and your team will become more productive will focus on growing the business.

Cybersecurity and IT Policies

We will assess your risks and implement a security strategy that will protect your business network against intrusion, malware, viruses, spam, and other hazards so that your employees work without disruption. We also ensure that all your data is safely backed up on cloud and at your workspace. Lastly you can rely on Geeks to train your staff and help you set up your company IT policies.

Specialized Certified Support

You get unlimited support from a team of over 30 highly skilled, rigorously trained and certified Geeks across various IT disciplines (PC/MAC, servers, network, security , email and cloud). We equipped our Geeks with unique technology that allows them to do their job better and more efficiently. You can access our IT helpdesk at all times, but if you need a Geek in your office, we will send one at no additional cost.

Visibility and Ease of Use

We provide you with full visibility to your IT workspace through your own personalized IT dashboard. Here you can log requests and queries, monitor all the resolved and pending issues, see all your IT assets (including all devices and software), and follow stats on the type of requests put in so far. It’s never been easier to log a request, get instant IT support and feel in control of your overall IT network.

Predictive & Preventative Measures

By constantly monitoring your office PCs, servers, and the overall network, we can identify and manage bottlenecks, potential problems and threats before they arise. i.e. weak Wi-Fi signal, malware threats, device reaching maximum space, low toner etc. This allows us to provide you with active vs reactive support, making it our mission to eliminate downtime.

GEEKS Platform

A single hub to manage your IT environment

Preventative/Proactive

Geeks will send you a push notifications once an issue requires your attention

Unlimited remote support

Log a request or a query and one of our Geeks will be in touch immediately

IT asset management and monitoring

IT asset management and monitoring

In depth IT analytics

Get statistics on usage and issues that occur per machine type or per user

Steps

1

Sign up to the platform

2

Start the on-boarding process

3

Get full IT health checks & periodic IT audits

4

Stay online and access unlimited support

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