IT Annual Maintenance Contracts (IT AMC)

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IT Annual Maintenance Contracts (AMC) for businesses is the perfect solution for your company to enjoy 24/7 business uptime at lower costs.

Let Geeks handle your IT Support and maintenance services with the managed IT services system that helps monitor your IT infrastructure and allows your business to run seamlessly while preventing issues through the predicative and proactive support functionalities.

We ensure every AMC client receives the fastest response time through our transparent portal that monitors every activity throughout the engagement. With our IT Annual Maintenance Contracts in Dubai and the UAE, you will enjoy your own customized system giving you full visibility over your requests, infrastructure as well as all IT Assets covered by your AMC agreement.

This managed services IT AMC grants you 24/7 access to a team of highly trained IT professionals that have scored an average response time of less than 30min for 100% of the clients.

If you’re looking for the best IT support AMC company in Dubai, or the UAE, our highly-trained and certified technicians will assist you whether on-site or remotely to provide you with the best AMC service you can have. You will enjoy a very efficient, transparent, technology driven service without having to spend extra money or deal with manual processes.

With GEEKS IT Support Services in Dubai you will enjoy:

24/7 proactive monitoring:

Our constant monitoring of your business networks and servers through a centralized hub allows us to proactively respond to alerts and prevent tech failures before they arise, ensuring your business experiences 100% continuity and virtually no downtime. As a result, you and your team will become more productive will focus on growing the business.

Specialized Certified Support

You receive unlimited support from a large team of highly skilled, rigorously trained and certified technical resources across various IT disciplines (PC/MAC, servers, network, security, email and cloud). Whether it’s onsite or remote support, we ensure that you can always access support.

Visibility and Ease of Use

We provide you with full visibility to your IT workspace through your own personalized IT dashboard. Here you can log requests and queries, monitor all the resolved and pending issues, see all your IT assets (including all devices and software), and follow stats on the type of requests put in so far. It’s never been easier to log a request, get instant IT support and feel in control of your overall IT network.

Predictive & Preventative Measures

By constantly monitoring your office PCs, servers, and the overall network, we can identify and manage bottlenecks, potential problems and threats before they arise. i.e. weak Wi-Fi signal, malware threats, device reaching maximum space, low toner etc.

This allows us to provide you with active vs reactive support, making it our mission to eliminate downtime.

Cybersecurity and IT Policies

We will assess your risks and implement a security strategy that will protect your business network against intrusion, malware, viruses, spam, and other hazards so that your employees work without disruption. We also ensure that all your data is safely backed up on cloud and at your workspace. Lastly you can rely on Geeks to train your staff and help you set up your company IT policies.

Data back-up and recovery

We ensure the right backup infrastructure is setup through our system, tailored towards your backup needs with the goal to ensure your company’s data is recoverable at any point especially in the event of a failure or an unforeseen disaster.

GEEKS Platform

A single hub to manage your IT environment

Preventative/Proactive

Geeks will send you a push notifications once an issue requires your attention

Unlimited remote support

Log a request or a query and one of our Geeks will be in touch immediately

IT asset management and monitoring

IT asset management and monitoring

In depth IT analytics

Get statistics on usage and issues that occur per machine type or per user

Sign up to the platform

Start the on-boarding process

Get full IT health checks & periodic IT audits

Stay online and access unlimited support

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(Schedule a free consultation)