IT Annual Maintenance Contracts (IT AMC)
IT AMC & Support Services in Dubai
Let GEEKS handle your IT Support and maintenance services with the managed IT services system that helps monitor your IT infrastructure and allows your business to run seamlessly while preventing issues through the predicative and proactive support functionalities.
We ensure every AMC client receives the fastest response time through our transparent portal that monitors every activity throughout the engagement. With our IT Annual Maintenance Contracts in Dubai and the UAE, you will enjoy your own customized system giving you full visibility over your requests, infrastructure as well as all IT Assets covered by your AMC agreement.
This managed services IT AMC grants you 24/7 access to a team of highly trained IT professionals that have scored an average response time of less than 30min for 100% of the clients.
If you’re looking for the best IT support AMC company in Dubai, or the UAE, our highly-trained and certified technicians will assist you whether on-site or remotely to provide you with the best AMC service you can have. You will enjoy a very efficient, transparent, technology driven service without having to spend extra money or deal with manual processes.
Proactivity
We don’t wait for issues to appear, our systems predict, prevent, and resolve them before they affect your operations, ensuring smooth, uninterrupted business performance.
Expertise
Our certified IT specialists cover every discipline from networks to cybersecurity, delivering fast, reliable support both onsite and remotely whenever you need it most.
Visibility
Stay in control with real-time access to your IT environment through an intuitive dashboard that tracks requests, assets, and performance in one transparent view.
- Frequent outages and downtime
- System Reliability
- Systems stay online and stable.
- Slow support and long waits
- Response Time
- Fast remote and onsite help
- Exposed to cyber threats
- Security
- Network and data stay secure
- Risk of data loss
- Data Backup
- Data safely stored and recoverable
- Unpredictable IT costs
- Cost Control
- Predictable, fixed monthly costs
- Slow systems and wasted time
- Productivity
- Smooth, efficient performance
- No insight into your IT setup
- Visibility
- Clear dashboard and full control
- Constant IT headaches
- Peace of Mind
- GEEKS handles everything, hassle-free
Contact Us for a Tailored IT AMC Plan
Let’s discuss how we can keep your systems secure and your business running 24/7. Fill out the form or book a quick call with our IT consultants today.
SPEAK TO A GEEK
Everything Covered Under Our IT AMC in Dubai
24/7 proactive monitoring
Our constant monitoring of your business networks and servers through a centralized hub allows us to proactively respond to alerts and prevent tech failures before they arise, ensuring your business experiences 100% continuity and virtually no downtime. As a result, you and your team will become more productive will focus on growing the business.
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Specialized Certified Support
You receive unlimited support from a large team of highly skilled, rigorously trained and certified technical resources across various IT disciplines (PC/MAC, servers, network, security, email and cloud). Whether it’s onsite or remote support, we ensure that you can always access support.
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Visibility and Ease of Use
We provide you with full visibility to your IT workspace through your own personalized IT dashboard. Here you can log requests and queries, monitor all the resolved and pending issues, see all your IT assets (including all devices and software), and follow stats on the type of requests put in so far. It’s never been easier to log a request, get instant IT support and feel in control of your overall IT network.
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Predictive & Preventative Measure
By constantly monitoring your office PCs, servers, and the overall network, we can identify and manage bottlenecks, potential problems and threats before they arise. i.e. weak Wi-Fi signal, malware threats, device reaching maximum space, low toner etc.
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This allows us to provide you with active vs reactive support, making it our mission to eliminate downtime.
Cybersecurity and IT Policies
We will assess your risks and implement a security strategy that will protect your business network against intrusion, malware, viruses, spam, and other hazards so that your employees work without disruption. We also ensure that all your data is safely backed up on cloud and at your workspace. Lastly you can rely on Geeks to train your staff and help you set up your company IT policies
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Data back-up and recovery
We ensure the right backup infrastructure is setup through our system, tailored towards your backup needs with the goal to ensure your company’s data is recoverable at any point especially in the event of a failure or an unforeseen disaster.
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TestimonialsWhat clients say about us?
Discover what our clients have to say about GEEKS—partnering to simplify IT, foster innovation, and deliver tailored solutions that drive success every step of the way.
Karim Jaffer
- Finance Director
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- Rheem
Shadi Moazami
- Founder & MD
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- MAIA
Annica Go
- Senior HR and Administration Manager
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- The Qode
GEEKS Platform
A single hub to manage your IT environment
Preventative/Proactive
GEEKS will send you a push notifications once an issue requires your attention
Unlimited remote support
Log a request or a query and one of our Geeks will be in touch immediately
IT asset management and monitoring
GEEKS will track, control, and optimize every device across your organization.
In depth IT analytics
Get statistics on usage and issues that occur per machine type or per user
Get started with GEEKS
Step 1
Sign up to the platform
Step 2
Start the on-boarding process
Step 3
Get full IT health checks & periodic IT audits
Step 4
Apply recommended IT improvements
Step 5
Stay online and access unlimited support
Real Businesses, Real Results
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Frequently Asked Questions
What does an IT AMC cover for businesses in Dubai?
+An IT AMC in Dubai (Annual Maintenance Contract) covers the end-to-end care of your IT environment. From troubleshooting and maintenance to cybersecurity and performance optimization. With GEEKS, every AMC plan includes proactive monitoring, regular system health checks, and priority support, ensuring your technology always runs at peak performance.
How are IT AMC services different from standard IT support?
+While standard IT support focuses on fixing problems as they happen, an IT AMC service is designed to prevent them altogether. It’s a structured, long-term agreement that keeps your IT infrastructure reliable, protected, and optimized through scheduled maintenance, performance reviews, and real-time monitoring.
What are the benefits of choosing an IT AMC in Dubai?
+Choosing a local IT AMC company in Dubai gives you the advantage of faster onsite response times, local expertise, and compliance with UAE data regulations. With GEEKS, you also benefit from:
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Certified IT engineers on call
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Regular preventive visits
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24/7 remote monitoring
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Guaranteed response SLAs
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Predictable monthly or yearly costs
How much does an IT AMC cost in Dubai?
+The cost of IT AMC services in Dubai varies depending on the size of your business, the number of devices, and your required service level. GEEKS provides flexible pricing options and tailored AMC plans that align with your IT needs and budget.
What’s included in GEEKS IT AMC services?
+Our IT AMC services in Dubai include everything a business needs to maintain a stable IT environment:
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Remote and onsite IT support
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Hardware and network maintenance
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Backup and data recovery solutions
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Cybersecurity and endpoint protection
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IT asset and license management
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Preventive performance audits and reports
Each AMC is fully customizable to match your setup and operational goals.
Do you provide AMC support for both offices and home-based setups?
+Yes. Whether you operate from an office, coworking space, or manage remote teams, our IT AMC services cover hybrid work environments too. We ensure secure connectivity, device management, and data protection across all setups — ideal for businesses adapting to flexible work models in Dubai.
How fast can GEEKS respond to IT issues under the AMC contract?
+Our clients with active IT AMC plans in Dubai receive priority support. Most issues are handled within 30–60 minutes remotely, and for critical cases, our engineers are dispatched onsite within 2 hours anywhere in Dubai. This ensures business continuity and minimal downtime.
Can an IT AMC help us upgrade or modernize our systems?
+Absolutely. A good IT AMC service in Dubai does more than just maintenance — it helps modernize your IT setup over time. We assess your infrastructure regularly and recommend improvements like cloud migrations, cybersecurity upgrades, or new collaboration tools to enhance efficiency and security.
What types of businesses benefit most from an IT AMC?
+Our IT AMC Dubai clients include companies from sectors like real estate, financial services, consulting, logistics, and healthcare — industries where uptime, data protection, and efficiency are critical. Whether you have 10 or 200 employees, an AMC helps your business stay secure and scalable.
How do I start an IT AMC with GEEKS?
+Starting is simple. Book a free consultation with our IT advisors to review your systems and identify areas for improvement. We’ll recommend the right IT AMC package for your business and guide you through a seamless onboarding process, with zero disruption to your daily operations.